Apollo News
Google Searches Cause Website Hi-Jackings
USA Today came out with an article just recently titled Google searchers could end up with a new type of bug regarding a cyber crime that is happening when an unsuspecting victim simply performs a search on Google. How many of us use Google search everyday? Most Internet users perform their searches using the Google [...]
Read Full Post | Make a Comment ( None so far )Miva Merchant is Back
I recently attended the Miva Merchant Conference in February titled ‘Back to the Future’. The reason for that title is that Miva was bought back from Findwhat after they sold to Findwhat about 3 years ago. The Miva Merchant shopping cart has always been a favorite of ours, but when Findwhat bought the company the [...]
Read Full Post | Make a Comment ( None so far )Got it now… and have you been googled??
Go it now!
Having been in the hosting business now for 8 years. I feel like much of this business is second nature. I know what it takes to treat our customers the best they can be treated. The problem is just getting the engines to work smoothly and in psynch. That is the real work. Chats, Help [...]
Getting it Right – Again
Sadly every now and then a company owner comes to the conclusion that things are not what they used to be. This is what has happened at Apollo Hosting. When we built this company back in 1999, we strived to answer phone calls, chats, and Help Desk tickets in the most timely manner possible. Beating [...]
Read Full Post | Make a Comment ( None so far )Ask The Owner Dot Com
As an owner I find myself constantly looking for good information from our customers. We have lots of ways to leave comments, our Feedback Form, our Comment Form, etc. Well I am now going to go directly to our customer (that’s you) and ask that anytime you want to comment on our service, our staff, [...]
Read Full Post | Make a Comment ( None so far )Chat Access Now Easier
Some of you have mentioned that you had a difficult time accessing the Online Chat. Well, I reserched the problem and found out that the ‘time out’ on the chat was actually set at just 90 seconds. That means if you waited on chat for 90 minutes, you were redirected to a email form and [...]
Read Full Post | Make a Comment ( None so far )Navisite Migration
In case you haven’t heard about the server issues that Navisite has caused many hosting companies, let me update you. We actually started Apollo Hosting back in 1999 as a reseller of Alabanza hosted services. We moved to our own data center a few years later and have been slowly migrating customers over to the new environment. We [...]
Read Full Post | Make a Comment ( None so far )SaaS – What kind of a name is that?
I just came back from ISPCon in San Jose, California. This is a conference for Internet Service Providers like Apollo Hosting. I’ve attended the conference a few times over the years in different parts of the country. But flying one way from Austin to San Jose is so easy and I love the city so much that I had [...]
Read Full Post | Make a Comment ( None so far )The Dirty Secret Behind System Upgrades
Our staff has been working extra long hours this week in order to move customers off of servers with older software, and put them on newer Plesk servers. This will benefit our customers immensely.Here’s how:
1. The older system was very limited in what we had control over. We actually rented the servers back in 1999 [...]
Tamara Field